Head of Lead to Renewal

The Revenue Operations team at Asana enables efficiency, velocity, and productivity at scale through the development and management of processes, commercial policies, systems, and data to help maximize Asana's impact on the world. Revenue Operations comprises four primary functions: Global Planning, Core Operations, Pipeline Operations, and a team seeking an amazing leader—Lead to Renewal Processes & Capabilities. 

The Lead to Renewal team in Revenue Operations is chartered with defining and driving forward our Seller Experience. In the role, you'll shape our seller experience, streamlining rep efficiency and fueling productivity. Do you have a passion for Sales process design, optimizing Opportunity/Deal management, Forecasting efficacy and data-based decision making? Do you have experience leading GTM transformations that leverage x-functional teams to deliver revenue-focused end results? Are you a player/coach who enjoys growing and upscaling a team? If yes, you may be the right person to lead the Lead to Renewal team.

This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you will achieve

• You will be a critical member of our Revenue Operations leadership team, collaborating & leading global initiatives to accelerate growth and efficiently scale for long-term growth
• Lead  a high performing team, executing projects that optimize processes, enhance commercial policies, uncover key data insights, and devise strategies to augment Seller Experience and revenue generation for Asana
• Bridging the Revenue Operations strategy to company strategy and effectively communicate to stakeholders with maximum clarity around requirements, impact, risks, and progress of initiatives
• Lead initiatives to optimize the Lead to renewal process, driving increased customer retention and recurring revenue.
• Create and manage x-functional governance to unite stakeholders to make cohesive experiences for our sellers and customers. Drive trade-off conversations among stakeholders while maintaining north-star alignment of “what is best for Asana”.
• Providing guidance and leadership to the team, promoting professional growth

About you

• 8+ years of leadership wherein you've successfully grown and led a diverse organization
• 8+ years of experience building solutions in the Opportunity to Order domain - sales process, opportunity design & deal management, forecasting, provisioning, bookings and analytics
• Experience with enterprise SaaS tools for communication and operations (e.g. SFDC)
• A proven track record of concurrently managing multiple complex projects to completion within tight deadlines
• Ability to translate internal stakeholders' needs into concrete requirements, showcasing your clear communication abilities and empathy
• Natural ability to adapt and flourish in a fast-paced startup atmosphere, prioritizing, setting requirements, and goals based on the company’s context
• Demonstrated skills in fostering collaborations across diverse cross-functional teams and not shying away from taking tough decisions
• Ability to think beyond today’s challenges and drive cross-functional teams toward a coherent long-term vision

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $211,000-248,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world.

We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.

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