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Oversee customer lifecycle through technology and data, improving engagement and retention by analyzing metrics and optimizing digital touchpoints.
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As a Senior Software Engineer, you will design and develop backend services in Java and Go, enhance network visibility and performance, and collaborate on advanced network analytics solutions.
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As a Senior AI Engineer, you will design, implement, and maintain large-scale AI/ML pipelines, focusing on training and tuning ML models and evaluating their performance.
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Support engineering events and initiatives, create visual materials, manage content across platforms, and track progress using OKRs.
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The Technical Account Manager ensures premium support for named accounts, working on break-fix issues, optimizing systems, and enhancing customer engagement while maintaining FedRAMP compliance.
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Support customers by diagnosing network issues, maintaining FedRAMP services, collaborating with teams, and improving workflows through technical expertise and problem-solving.
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The Public Sector Account Executive will drive sales for ThousandEyes, targeting Federal and SLED customers in the Northeast U.S., managing pipelines and strategic relationships, while achieving sales objectives and growth targets.
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The Senior Software Engineer will develop and maintain microservices, support web pages, lead projects, and participate in on-call rotations, focusing on infrastructure and customer experience.
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Oversee IT project implementations for ThousandEyes solutions, ensuring timely deployments and managing various stakeholder relationships while maintaining FedRAMP compliance.
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As a Senior Site Reliability Engineer, you will ensure the reliability, scalability, and security of cloud and big data platforms, collaborating with cross-functional teams to optimize systems for ML and AI initiatives.
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The Senior Software Engineer II will build a real-time data processing platform, focusing on anomaly detection and microservices. The role requires strong programming skills and experience with large-scale systems.
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The Director of Product will define the strategy for Network & Application Synthetics, leading a team to drive product growth, AI integration, and cross-functional collaboration while enhancing user experiences.
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Lead and mentor Site Reliability Engineers, enhancing the reliability, security, and performance of cloud-based platforms, while collaborating cross-functionally.
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Build and scale the ThousandEyes platform for growth, providing visibility into application performance and managing real-time data systems, while mentoring and ensuring service excellence.
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The Global Scale Specialist ensures customer success through adoption, health tracking, engagement, relationship-building, and issue escalation management for ThousandEyes' clients.
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The Implementation Engineer will guide and implement ThousandEyes for customers, provide training, and manage multiple projects to enhance their digital experience.
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Lead site reliability engineering teams to enhance cloud, big data, and ML/AI infrastructure while ensuring reliability and operational excellence.
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The Senior Security Engineer ensures compliance with FedRAMP, manages vulnerabilities, conducts security assessments, and advises on security best practices.
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The Adoption Engineer will enhance customer adoption of ThousandEyes through consulting, communication, training, and strategic account management, ensuring overall customer success.
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This role involves leading a Technical Account Management team, mentoring members, managing customer issues, and ensuring productivity and relationship building within internal and external teams.
