Want to know the secret to being a top sales performer? Believing you are one already.
This phenomenon is actually science-based, and is referred to as “The Galatea Effect,” which says that if you believe you will succeed, you are more likely to.
But getting the Galatea Effect rolling is easier said than done — unless you are one of these 11 sales professionals. Their secret? Having a great product that they truly believe in.
Built In spoke with 11 sales savants who shared why having a product they’re excited about makes all the difference for their team.
Featured Companies
Toast provides a single platform of SaaS products and financial technology solutions to help restaurants and retailers run smoothly.
What is most exciting about your product? Why is it a compelling time to help bring this product to market?
We’ve built Toast Retail with constant feedback from our user base to ensure we’re solving the challenges that matter most. We pride ourselves on being nimble and responsive, backed by (I’m probably biased) the best product and engineering teams in the business. This allows us to innovate and iterate rapidly, delivering features that make a tangible impact on our users’ daily operations. The excitement lies in how our solution transforms restaurant retail operations, streamlining processes, improving efficiency and helping our customers achieve their goals faster than ever. I often tell my team that we aren’t just making it easier for restaurant retailers to operate; we are introducing them to revenue streams they previously didn’t have access to. It’s a modern solution for retailers who love their customers. Just as we’ve helped restaurants overcome significant challenges with our innovative solutions, we’re now positioned to do the same for food and beverage retailers. The market is ready for transformation, and we have the insights and tools to deliver.
How has your sales team pushed ahead with fresh perspectives and innovative strategies? What’s ahead for the team and what’s the team’s vision for continued growth?
We’ve brought in some of the best salespeople from across the country, many of whom have deep experience in retail and software verticals. We have found success in combining external talent with some of the best account executives from our restaurant side of the business. The common traits we see are salespeople who adopt an ownership mindset and can thrive in ambiguity. This combination of retail expertise and entrepreneurial drive has elevated our team’s strategy, execution and launch in the retail vertical.
Our vision for the future is rooted in growth — both as a team and for each individual. We expect our team to grow, whether that means excelling as individual contributors, moving into leadership roles or exploring cross-functional opportunities. With a strong foundation of top-tier talent and a clear market opportunity, we’re focused on scaling our success in 2025 and beyond. It’s not just about achieving targets; it’s about building a legacy of excellence in restaurant retail point of sale solutions and empowering our team to grow alongside the business.
What qualities or experience will help someone thrive on the sales team? We want account executives who can navigate ambiguity and thrive in situations where the path forward isn’t always clear. It’s critical to have a strong work ethic — someone who takes initiative, stays disciplined and is self-motivated, especially when the landscape is shifting. Lastly, a genuine passion for the product is key. If you believe in what you’re selling, it makes all the difference in building authentic relationships with customers and driving success. I love to sell with passion and truly solve problems for our clients, and that’s exactly what our best salespeople do. They don’t just push products — they listen, understand the customer’s pain points and work to provide real, valuable solutions. This combination of passion, problem-solving and persistence drives long-term success on our team.
Navan is a corporate travel and expense software company that makes travel and expense easy.
What is most exciting about your product? Why is it a compelling time to help bring this product to market?
At Navan, we’re redefining the travel and expense experience by solving one of the industry’s oldest problems: legacy systems that frustrate users and finance teams. What excites me most is how Navan unifies travel, corporate cards and expense management into one seamless, consumer-grade experience — powered by real-time data and automation. In Europe, the Middle East and Africa, we’re seeing a clear shift as companies demand more visibility, control and employee-centric tools. This is a breakout moment for Navan, and there’s a huge opportunity to help shape how global businesses manage travel and expenses in the modern age. Joining now means climbing aboard a rocket ship at a pivotal moment. Navan has a product that truly sells itself — because it is solving real problems.
More importantly, we are confident that we offer the best platform and services to our customers — the whole team strives to deliver outstanding innovations way ahead of any competitors. We are shaping the future of travel and driving the roadmap of what a best-in-class platform and program must deliver.
How has your sales team pushed ahead with fresh perspectives and innovative strategies? What’s ahead for the team and what’s the team’s vision for continued growth?
Our team in EMEA is hungry, bold and unafraid to challenge the status quo. We’re not just selling software for travel and spend management — we’re trusted advisors, working closely with customers to rethink their workflows and drive meaningful impact. This includes personalized outbound strategies, champion building, executive engagements, customer partnerships and more. We constantly iterate and test new ideas. We’ve built a culture of high performance, curiosity and ownership. Looking ahead, we’re expanding further into markets, investing in generative AI and building a truly diverse team that reflects the global nature of our business. Ultimately, we strive to become the number one travel and expense platform globally, driven by world-class talent and relentless execution. Our focus is on addressing real challenges and delivering tangible business outcomes for our customers backed by clearly defined metrics.
More importantly, we have developed best practices on how to drive best-in-class PG programs, value-selling methodologies and sales leadership academies. At Navan, you will have access to the best talent, coaching and processes in the industry.
What qualities or experience will help someone thrive on the sales team?
We’re looking for ambitious sales professionals who thrive in fast-paced environments and genuinely care about solving customer problems. You don’t need a perfect resume — you need drive, curiosity, integrity, emotional intelligence and an appetite to learn.
The best people on our team are very driven, coachable, resilient and bring positive energy every day. They’re strategic thinkers who can adapt quickly, handle complexity and still find ways to have fun. Most importantly, they have a very strong pipeline generation cadence and commitment to do it relentlessly. Experience in a strong SaaS sales playbook company helps, but what really sets candidates apart is their drive to win as a team and their ability to build a really strong pipeline. If you’re looking for a place where you can grow fast, make an impact and be part of something special — this is it.
A SaaS video research platform, Dscout that helps customers gather, manage, share and analyze millions of in-context moments submitted by people around the world.
What is most exciting about your product? Why is it a compelling time to help bring this product to market?What’s most exciting about Dscout is how we’re redefining the way teams connect with real people to uncover deep, in-the-moment insights. As the research landscape evolves with new technologies like AI and automation, the need for high-quality insights has never been greater. More teams are realizing that access to engaged thoughtful participants from a reputable platform — like Dscout’s diverse and vetted pool — is essential for making informed decisions.
Right now is a particularly compelling time to bring Dscout to more teams because research is no longer a nice to have — it’s a necessity. Companies are moving faster than ever, and they need a solution that keeps up. We’ve built a brand that researchers and product teams trust, and as demand for agile, high-quality research grows, we’re in the perfect position to help organizations integrate powerful, people-driven insights into their decision-making.
How has your sales team pushed ahead with fresh perspectives and innovative strategies? What’s ahead for the team and what’s the team’s vision for continued growth? Our sales team at Dscout takes a human-centered approach, just like the people we support. We’ve moved beyond traditional sales tactics to focus on building genuine partnerships, understanding our customers’ unique needs and positioning Dscout as a long-term research partner.
Looking ahead, we’re doubling down on consultative selling, leveraging insights from our own research to refine our outreach and better support our clients. We’re also committed to creating new solutions and programs based on client needs and priorities, ensuring that our offerings evolve alongside the research landscape. And when something isn’t working, we’re not afraid to pivot, staying agile and responsive is key to our continued growth.
Our vision is to continue scaling our impact by connecting with more teams that value in-the-moment, real human experiences and insights to inform their decision-making.
What qualities or experience will help someone thrive on the sales team?
Thriving on Dscout’s sales team takes a special and unique blend of qualities — starting with an understanding of the value of research and the ability to connect it to real business outcomes. My teammates don’t just sell a platform; they help clients and prospects see how high-quality, in-the-moment insights can drive smarter decisions, reduce risk and create better products and experiences.
Success also comes from a mix of creativity, cross-collaboration and client centricity. Every team has different needs, so crafting tailored solutions is key. Our team works across multiple lines of business — partnering with product teams, design teams, UX researchers and insights leaders — so strong communication and the ability to advocate for research across an organization are essential.
Ultimately, the best fit for our team is someone who’s curious, adaptable and excited to help companies embrace research as a competitive advantage at speed and scale.
Sprout Social is a global leader in social media management and analytics software.
What is most exciting about your product? Why is it a compelling time to help bring this product to market?
Sprout is unique in the sense that it is exciting both as a platform and as a company. Social media is the fastest way for brands to tell human stories, connect with customers and showcase their unique voice directly to their target audience. Sprout stands out by offering a comprehensive solution — everything a brand needs for social, all under one umbrella, which is rare. Our platform is both powerful and enterprise-ready while remaining incredibly user-friendly — another rarity.
Social teams are moving fast, constantly being asked to do more with less. In this environment, efficiency and ease of use are key, and Sprout delivers both. Beyond the product, we prioritize true partnership, ensuring our customers succeed not just on our platform but in achieving their broader social goals. I was on a customer call about a month ago where the head of social was thrilled to share with their Sprout account team that they exceeded every single social KPI they set for 2024 — then he told us exactly how the Sprout platform and team helped them do it. It goes to show that our customer success and support teams are second to none, serving as the perfect complement to our product.
How has your sales team pushed ahead with fresh perspectives and innovative strategies? What’s ahead for the team and what’s the team’s vision for continued growth?
One of the things I find most unique about Sprout is how closely our sales team collaborates with our product team. We’re on the front lines, learning firsthand what helps social teams succeed, and we have a direct role in shaping the product roadmap by sharing customer feedback. Sprout’s AI capabilities are a great example of this in action. Social media managers are constantly analyzing massive amounts of data, and as brands increasingly rely on real-time social insights, they need faster ways to surface key takeaways. In response, our product team launched Summarize by AI Assist, enabling customers to quickly extract impactful insights from their data.
I am really excited to see how influencer management becomes a bigger part of how brands interact with customers. Budgets for influencer programs are expanding significantly, driven by their strong ROI. Since these programs directly impact both awareness and revenue, we’re investing heavily in our influencer platform to ensure our customers can seamlessly manage the entire influencer lifecycle within Sprout and can easily access the data to showcase the impact of those programs.
What qualities or experience will help someone thrive on the sales team?
The most successful account executives at Sprout are incredibly resourceful. Social media is evolving faster than most industries, requiring us to adapt and learn quickly. Because most social data is publicly available, the account executives who thrive are those who can analyze that data, understand a brand’s priorities, recognize key trends and provide innovative, relevant solutions through Sprout.
Being an effective collaborator is also key to an account executive’s success. We are in a team sales environment, with many resources and business partners to support our customers and prospects. When an account executive effectively communicates with their customers, leverages internal resources and understands how to properly align the two, they create an unmatched customer experience.
Lastly, success also comes from becoming true experts in social — understanding a customer’s day-to-day challenges and consistently bringing value to every interaction. To excel, account executives must stay attuned to the industries they serve and the ever-growing impact of social within them.
Snap! Mobile supports athletics and activities programs with fundraising tools and dependable services.
What is most exciting about your product? Why is it a compelling time to help bring this product to market?
Our product has always been at the forefront within this industry. We have once again stepped up our offering. We have a game-changing product that is early to market, with a trusted name and customer support team (Snap! Mobile), that provides an enormous positive impact for our customers. Our customers have been looking for something that brings all of their tools to one place, we have found a way to make that happen, with an innovative and forward thinking product.
How has your sales team pushed ahead with fresh perspectives and innovative strategies? What’s ahead for the team and what’s the team’s vision for continued growth?
Throughout our company’s history, we have always strived for growth and improvement for our customers. Our sales team has made adjustments to better serve our end users and develop process changes that create better outcomes. Our customer base knows we will continue to innovate and adapt and they know that we will continue to work closely with them to gather feedback to improve. With SM1, we are opening a door to many more potential benefits, and we will continue to develop them and include them within our three tiers of service.
What qualities or experience will help someone thrive on the sales team?
Curiosity. In any sales role, natural curiosity is a benefit. We learn from our customers every day. Asking great questions to better understand the needs of our business is a must.
Our industry and business is unique, so coachability is important. Having a process and methodology is important. A willingness to adapt, learn and apply new techniques is also critical. We look for life-long learners who are always aiming to improve their skill set.
Also, a strong work ethic since our roles are very autonomous. This means that success lies squarely on the shoulders of the person in the territory, making it happen. We aim to bring on people who are motivated by their purpose to wake up every day and make a difference in the community they serve.
Lastly, be competitive. We work in athletics and activities! Of course we like to compete internally and externally. Friendly competition makes us all better, keeps us sharp and lets us have fun while we are out there working to make an impact.
Riskified is a fintech business focused on helping e-commerce companies combat fraud with an AI-powered risk intelligence platform.
What is most exciting about your product? Why is it a compelling time to help bring this product to market?
The most exciting aspect of Riskified’s products is how we tackle a broad range of challenges. Positioned at the intersection of fraud, e-commerce and payments — three rapidly evolving industries — we constantly develop new products and features to address an ever-growing number of use cases.
Take policy abuse, for example, which in recent years has exploded into a $100-billion annual cost for the e-commerce industry. A classic policy abuse example is “rocks in a box,” a scheme where a fraudster will return a box of rocks to receive a refund without actually returning their purchase. Detecting “rocks in a box” cases is quite different from identifying fraudulent transactions involving stolen credit cards and requires a completely separate decisioning model. It’s exciting to work with advanced technology that can address different challenges with precision.
Our products are not one-size-fits-all. Every prospect has different needs and it’s exciting to speak with prospects, understand their unique challenges and brainstorm tailor-made solutions. This creative and strategic work, connecting the dots between products and prospects, is my favorite part of the job.
How has your sales team pushed ahead with fresh perspectives and innovative strategies? What’s ahead for the team and what’s the team’s vision for continued growth?
Our sales team is very collaborative and embraces friendly competition. We’re constantly keeping up with industry news and sharing information we find related to each other’s deals. When someone finds a winning strategy, such as a compelling pitch around a new product or an email that catches the attention of a C-level executive, they share it. Our leadership places a huge emphasis on the team’s performance as a whole, so we’re incentivized to work together rather than against one another.
Riskified’s sales team is also very international — we have teams in every major region of the world. This is a key asset when it comes to fresh perspectives, and there’s a lot to be learned from my teammates working in different markets and cultures. Just last week my colleague in Mexico gave a presentation on “social selling,” and how he created a community of e-commerce professionals from across Latin America that has grown to over 4,000 members. By addressing a challenge specific to his role in Latin America, he developed an excellent source of knowledge that we can all draw from.
I’m very excited to see where the compounding effects of this cross-pollination take us going forward.
What qualities or experience will help someone thrive on the sales team?
Genuine curiosity, an interest in people and a passion for problem solving are the most crucial qualities. This goes for most sales teams, but is especially important at companies like Riskified where deal cycles are lengthy and complex. Sales is a relationship focused business, and more complex sales require stronger relationships. The most successful salespeople are those who listen, ask insightful questions and identify the core challenges faced by their prospects. This approach not only builds trust but also allows Riskified to develop comprehensive solutions for each client we work with.
Experience is important, but differently than how many might assume. Before joining Riskified, I had no background in e-commerce, payments or fraud prevention. Our sales team comes from diverse backgrounds including: finance, tech, merchandising, marketing, etc. What we all share is the ability to perform consistently at a high level and to step out of our comfort zones. Nobody is comfortable during their first cold call or meeting, but the ones who thrive are the ones who are willing to do it anyway.
GitLab is an open core software company that develops the most comprehensive DevSecOps Platform used by more than 100,000 organizations
What is most exciting about your product? Why is it a compelling time to help bring this product to market?
GitLab isn’t just a product — it’s a revolution in how software is built, secured and shipped. What gets me out of bed (well, after coffee) is knowing we’re helping teams move from chaos to clarity, all in one platform. We’re not just giving devs and ops a tool — we’re giving them time back, creative freedom and the power to actually enjoy the process again.
Right now it is electric. The world’s waking up to the cost of tool sprawl — all those duct-taped workflows and constant context switching? Nah, we’re over it. GitLab brings it all under one roof, and we’re just scratching the surface. This isn’t a moment — it’s a movement. And I get to sell the ticket to ride.
How has your sales team pushed ahead with fresh perspectives and innovative strategies? What’s ahead for the team and what’s the team’s vision for continued growth?
We’re not your average sales team. We’re a band of curious, bold, slightly neurospicy humans who thrive on thinking differently. We’re not afraid to break the mold, remix the script and rewrite the playbook if that’s what it takes to meet the customer where they are.
What’s ahead? More bold moves. More creativity. More testing, learning, iterating. We’re building a team that’s not just chasing quota — we’re building trust, shaping narratives and championing DevOps in a way that actually resonates. Growth isn’t just a metric here — it’s a mindset. And we’ve got big, bright plans.
What qualities or experience will help someone thrive on the sales team?
Be human. Be curious. Be coachable. And bring your weird.
We’re not looking for sales robots or ego-driven lone wolves — we’re looking for collaborators, question-askers and people who get a buzz from building something bigger than themselves. If you’ve got grit, heart and the guts to be authentic with customers, you’ll thrive here.
Experience in tech helps, sure. But what matters most? Storytelling. Resilience. Empathy. The ability to listen deeply and challenge thoughtfully!
Cox Enterprises is a group of businesses that cover several industries, including automotive, communications and healthcare.
What is most exciting about your product? Why is it a compelling time to help bring this product to market?
I came to RapidScale because of their service delivery capabilities. We’re one of the very small handful of providers that can offer customers truly hybrid cloud and IT managed services. There are a lot of providers that have legacy data centers and colocation services, and their public cloud services are a defensive play, but not their core business. There are also a lot of providers that do public cloud services, but they don’t have the ability to assist customers with their on-premises environments. RapidScale can do everything, so we can meet customers wherever they are on their hybrid cloud journey.
We are in a unique position to help companies increase the value of their IT footprint, drive new business capabilities and harness the value of the data they’re sitting on. Every company collects a ton of data, and they might not understand how best to turn that into more informed decisions. We are one of the very few providers that are able to deliver that today.
How has your sales team pushed ahead with fresh perspectives and innovative strategies? What’s ahead for the team and what’s the team’s vision for continued growth?
We’ve seen an increased demand for digital experiences and helping companies overcome their stagnant IT sprawl and tech debt. We’ve been a managed services provider for a very long time, and we do it very well. We have a strong team; I don’t think there is any other company with the level and depth of competencies that we have. The sales engineers and the solution architects that are our selling partners are absolutely amazing. And our tech and product teams are always asking for our feedback. We’re the voice of the market, so they’re always coming directly to us about what our customers want to see, how we can better tailor our services and our packages to customers in a more meaningful manner. So sales isn’t trying to sell a product that got created without our vision and input.
What’s ahead for our team is continued partnership and growth with all the major public cloud providers and all the leading independent software vendors in the market. We’re continuing to grow our footprint and our capabilities along with those providers, especially in the areas of our data strategy and data frameworks practice, our AI/ML practice and our data visualization and analytics practice.
What qualities or experience will help someone thrive on the sales team?
The number one quality that’s going to help somebody hit the ground running from day one is having a very strong partner selling mentality. The way we go to market is a team sport. You engage the right technical and business resources, and you bring in other people from the business for multi-level positioning with the customer. We’re not smiling and dialing; we’re not cold calling all day. We sell through our partnerships.
Another important quality is a bias for action. Everyone gets into sales because they want to be like an entrepreneur with their own little territory. This is not a traditional sales role where you get handed a book of business; you can make this whatever you want. You pick the right channel, you pick the right partnership, you pick the path that’s most open and compelling and exciting to you to hit your revenue goals and make the most money. And we really don’t put any guardrails on people.
RunPod is an AI and machine learning company, building cutting-edge cloud infrastructure for full-stack AI applications.
What is most exciting about your product? Why is it a compelling time to help bring this product to market?
RunPod is redefining how developers and teams build and scale AI applications. While many GPU providers focus on raw infrastructure, we’ve built a fully-managed platform that abstracts away the complexity of infrastructure and lets users deploy AI workloads at scale...without needing a DevOps team. Whether you’re training multimodal models or deploying real-time inference APIs, RunPod lets you focus on the code, not the computer.
This is a pivotal moment: AI adoption is accelerating across every industry, but infrastructure remains a bottleneck. We’re solving that with a developer-first platform that delivers massive power and scale without massive commitments. Our traction is real, our momentum is growing and we’re just getting started.
How has your sales team pushed ahead with fresh perspectives and innovative strategies? What’s ahead for the team and what’s the team’s vision for continued growth?
We’ve reimagined how technical products are sold by meeting users where they are by combining data, community and product-led signals to prioritize the right accounts at the right time. Instead of pushing demos to cold leads, we align closely with the product and growth teams to engage users after key activation moments, helping them scale with serverless and commit to long-term infrastructure plans.
We’ve also built a unique go-to-market engine: a hybrid model that blends self-serve growth, strategic sales and a forward deployed engineering team that converts real-time signals into conversations. This allows us to stay efficient while scaling quickly.
Looking ahead, our sales vision is simple — be the team that helps developers move faster. As we expand upmarket, we’re investing in mid-market and enterprise sales, revenue operations, sales engineering and partnerships. Our goal is to help more teams make the leap from experimentation to production, backed by a world-class revenue organization built for speed and scale.
What qualities or experience will help someone thrive on the sales team?
Curiosity, grit and a builder’s mindset.
We’re not a traditional sales org; we’re helping shape a new category in infrastructure. That means we need people who are excited to learn deeply about AI, speak confidently with technical users and adapt quickly to a fast-changing product and market.
The most successful people on our team are proactive, resourceful and comfortable in ambiguity. They know how to find signals in the noise, work cross-functionally and bring structure to complexity. Experience with PLG motions, technical sales or early-stage GTM strategy is a plus — but what matters most is someone who’s hungry to grow and passionate about helping users succeed.
At RunPod, you won’t just follow a playbook....you’ll help write it.
PagerDuty is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud.
What is most exciting about your product? Why is it a compelling time to help bring this product to market?
The most exciting aspect of PagerDuty is how the PagerDuty Operations Cloud is revolutionizing digital operations management. Since pioneering this space in 2009, we’ve achieved remarkable product-market fit by solving critical pain points for technical teams. Our platform has processed billions of signals and incidents, creating an invaluable dataset that uniquely powers our AI capabilities and sets us apart in the industry.
In today’s digital-first world, every organization — from financial services and media companies to healthcare providers — depends on reliable digital operations to serve their customers. As digital complexity grows, these enterprises struggle with operational noise and alert fatigue. Our AI-powered platform transforms operations from reactive to proactive by predicting potential incidents before they impact business services, automating routine tasks and delivering actionable insights.
Our market leadership puts us in a prime position to harness generative AI in meaningful ways that directly improve our customers’ operational efficiency and digital experiences — making now an incredibly compelling time to be part of this transformation.
How has your sales team pushed ahead with fresh perspectives and innovative strategies? What’s ahead for the team and what’s the team’s vision for continued growth?
The PagerDuty sales team approach centers on being trusted advisors in the digital operations landscape. We focus on demonstrating real-world applications of our platform, particularly our AI capabilities. The market opportunity is expanding as organizations prioritize digital operations excellence. PagerDuty leads in product innovation, especially with AI and automation, while maintaining our commitment to customer success. Our inclusive culture ensures we are evolving alongside our customers, helping them successfully navigate their digital transformation.
What qualities or experience will help someone thrive on the sales team?
Success at PagerDuty comes from understanding both the technical landscape and our customers’ business challenges. We embody our value of ‘Champion the Customer’ by translating our advanced platform into measurable business outcomes that drive real value. Our collaborative environment empowers us to ‘Run Together,’ bringing diverse perspectives to customer solutions and ensuring we’re always learning and growing. We ‘Ack and Own’ every customer interaction, taking responsibility for deeply understanding their challenges and working together to implement solutions that create a lasting impact. These core values shape our sales culture, fostering an environment where competitive drive meets compassionate customer advocacy, all reinforced by collaborative teamwork. It is this unique combination that enables us to build trust, drive innovation and deliver exceptional results for our customers. Our incredible team brings these values to life every day – and yes, we’re hiring!
BuildOps is an all-in-one operational platform built specifically for the modern commercial contractor.
What is most exciting about your product? Why is it a compelling time to help bring this product to market?
BuildOps is transforming the way commercial contractors operate by solving real, day-to-day challenges with a purpose-built platform that seamlessly integrates service and project management. Unlike any other software in the market, BuildOps empowers contractors to streamline operations, unlock new revenue opportunities and save valuable time — allowing them to focus on growth rather than being bogged down by inefficiencies. Our industry-leading AI further enhances productivity, delivering unmatched automation and insights that drive real business impact.
Now is the perfect time to bring BuildOps to market. The construction industry is on track to reach nearly $20 billion by 2027, and the demand for modern, integrated technology has never been greater. As the industry scales, contractors need better tools to stay competitive, increase efficiency and maximize profitability. Legacy systems can’t keep up with today’s pace, making BuildOps the must-have solution for forward-thinking contractors looking to future-proof their business. Last (but certainly not least), BuildOps recently achieved unicorn status, securing $127 million in Series C funding and a valuation of $1 billion.
How has your sales team pushed ahead with fresh perspectives and innovative strategies? What’s ahead for the team and what’s the team’s vision for continued growth?
At BuildOps, our sales team thrives on a customer-first approach, meeting prospects where they are and tailoring our go-to-market motion to solve their real challenges. Whether that means refining our messaging, evolving our sales strategies or traveling to meet prospects in person — we do whatever it takes to build meaningful relationships and deliver value at every touchpoint. We constantly iterate based on customer feedback, ensuring our approach remains agile and aligned with industry shifts. By collaborating closely with our customers and partners, we gain deeper insights that fuel a high-impact, problem-solving sales strategy.
The future is even more exciting. With rapid team growth, we’re not just scaling our numbers — we’re scaling our culture. Every new team member plays a vital role in shaping our future, contributing fresh perspectives while strengthening our foundation of excellence. As the industry evolves, so will our approach, ensuring BuildOps remains the go-to solution for commercial contractors looking to transform their operations.
What qualities or experience will help someone thrive on the sales team?
Success on the BuildOps sales team comes down to passion, ownership and a relentless drive to help others. We thrive on a culture of collaboration and accountability, where every team member takes ownership of their success while supporting those around them. The best fit for our team is someone who is hungry to learn, eager to hustle and unafraid to take initiative.
We look for people who love feedback — both giving and receiving — because growth happens when we challenge ourselves and each other. Most importantly, we’re looking for individuals who are genuinely excited about solving problems for our customers. If you have a fire for making an impact, a mindset of continuous improvement and the resilience to push forward in a fast-paced environment, you’ll thrive at BuildOps.
